AI-Powered Managed Detection and Response (MDR) Reveals Enhancement through Human Verification
In the realm of cybersecurity, where the stakes are high and the threats are ever-evolving, Critical Start stands out with its Managed Detection and Response (MDR) service. This service, at the heart of Critical Start's offerings, underscores the significance of expert human validation in identifying genuine threats.
Scott White, CEO of Critical Start, is a firm believer in delivering outcomes that customers can trust. This belief is reflected in the company's approach, which emphasizes the importance of human oversight in the face of automated security tools.
In a single month, 32 percent of alerts escalated by Critical Start analysts were initially classified as low or medium severity by third-party security tools. This statistic underscores the value of human expertise in deciphering the complexities of cyber threats.
Critical Start's MDR platform is designed to eliminate false positives and reduce alert noise, providing a more focused and effective approach to threat detection and response. The platform combines deterministic AI models with expert human oversight and a proprietary Trusted Behavior RegistryTM (TBR).
The TBR maintains a record of verified known-good activity per customer, allowing analysts to safely resolve false positives and investigate and respond to anything abnormal. This blend of technology and human intuition ensures a comprehensive and accurate approach to threat analysis.
Critical Start's MDR services are proactive and reactive, designed to detect threats early and respond quickly. The company's 24/7/365 Security Operations Center, based in the US, ensures round-the-clock monitoring and response.
If an alert lands in a customer's queue, they deserve to know what it means and what's been done about it, according to Scott White. Critical Start's MDR platform focuses on investigating, validating, and acting on every threat alert, regardless of severity.
Critical Start's MDR platform is backed by contractual service-level agreements for trusted outcomes. For more information, visit www.criticalstart.com.
The company will showcase its MDR platform at Black Hat 2025, offering demos at Booth # 5027 at Mandalay Bay, August 7-8. If you're attending the event, be sure to stop by and learn more about Critical Start's innovative approach to cybersecurity.
For media inquiries, please contact Kristen Ouellette, VP Marketing, at [email protected] or (877) 684.2077.
With a high analyst retention rate of 90%, Critical Start's team of experts is dedicated to providing the best possible service to its clients. In a world where cyber threats are a constant concern, Critical Start offers a reliable solution, combining the power of AI with the wisdom of human expertise.