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Airline company Southwest introduces updated policies for reimbursing overweight passengers

Airlines giant, Southwest, imposes stricter policies on larger passengers, limiting refund options, causing apprehension among plus-sized travellers who formerly enjoyed more latitude.

Airline Southwest introduces revised refund policies for overweight passengers
Airline Southwest introduces revised refund policies for overweight passengers

Airline company Southwest introduces updated policies for reimbursing overweight passengers

In a significant shift, Southwest Airlines has announced that it will be ditching its decades-old open seating policy and implementing assigned seats from January 27, 2023. This decision comes as the airline updates many of its policies in preparation for the change.

The ticker symbol for Southwest Airlines, often referred to as LUV, has seen a decrease in its price since the last update. As of the provided date, the last price for Southwest Airlines CO. was 32.25, with a percentage change of -1.98%. However, the exact reason behind these changes remains unspecified.

Southwest Airlines has also made changes to its refund policy. The policy now applies when both seats purchased are the same fare class, the flight departed with at least one open seat, and the refund request is made within 90 days of the flight. The airline offers a refund policy for passengers who purchase an extra seat, under specific conditions.

For plus-size customers, Southwest Airlines is implementing new rules requiring them to proactively purchase additional seats starting from January 27, 2023. The airline advises these passengers to consider purchasing an extra seat based on the seat widths on their Boeing 737 models, ranging from 15.5 inches to 17.8 inches.

However, for itineraries with Southwest partner carriers, an additional, non-refundable seat must be purchased directly through the partner carrier. Southwest Airlines states that the definitive seat boundary is the armrest.

Jeff Jenkins, the founder of the plus-size travel blog Chubby Diaries, has expressed concerns about the change. He wonders if it may cause plus-size people to avoid flying with Southwest Airlines due to uncertainty about seat availability. The name of the founder of the plus-size travel blog "Chubby Diaries" was not provided in the article.

The article does not specify the reason behind Southwest Airlines' decision to implement assigned seating. It also does not provide details about the "Powerful" cockpit alert system mentioned in the headline. Southwest Airlines has communicated to customers who have previously used the extra seat policy to purchase it at booking.

In a statement to FOX Business, Southwest Airlines did not provide the details of the statement. The exact reason behind the decrease in the price of Southwest Airlines CO. is also unspecified.

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