Debt collections platform Credgenics purchases Arrise, a move that bolsters its SaaS-based operations.
In a significant move to expand its footprint in the field of debt collections, Credgenics, a fintech-focused SaaS platform, has announced the acquisition of a majority stake in debt collection firm Arrise.
Founded in 2019, Arrise operates across more than 25 states and has a reach of over 18,000 pincodes. The company offers multilingual calling services, on-ground collections, voice bots, repayment management systems, and consulting on collections and legal workflows.
The acquisition was made in a cash-and-stock deal, with most of the cash component being used by Arrise as primary growth capital. The deal is part of Credgenics' strategy to expand into field collections.
Credgenics, also founded in 2019, has clients such as ICICI Bank, HDFC Bank, Mahindra Finance, and IIFL Finance. The company's platform tracks millions of loan accounts for over 150 financial institutions. In the fiscal year 2025, Credgenics reported operating revenue of Rs 220 crore and a profit before tax of Rs 25 crore, up from Rs 155.6 crore in revenue and Rs 8.39 crore in net profit the previous year.
The acquisition of Arrise is being conducted under Credgenics' new initiative, CG Setu. CG Setu aims to disrupt the field collections model with its efficient, data-driven, and compliant approach. Upon completion of the acquisition, Arrise's MD & CEO, Avadhut Thali, expressed confidence in the collaboration with Credgenics for setting new benchmarks in debt collections.
Rishabh Goel, cofounder and CEO of Credgenics, stated that the acquisition marks a significant step forward in Credgenics' mission to transform debt collections with technology. He also stated that the combined entity of Credgenics and Arrise is targeting annual revenues of Rs 850 crore within the next three years.
CG Setu aims to integrate Arrise's pan-India operations into its technology platform. The acquisition was financed by Singapore-based Vertex Ventures and UAE-based NB Ventures, who have invested approximately $79 million in Credgenics. Credgenics has raised a total of $79 million from investors including WestBridge, Accel, and Tanglin Venture Partners, and was last valued at $340 million in 2023.
With the acquisition of Arrise, Credgenics is poised to strengthen its position in the debt collections industry and continue its mission to transform the sector with technology.
