Dynamic Instant Messaging feature debuts from Symplify
Symplify, a Stockholm-based company, has expanded its communication platform with the launch of a new Instant Messaging service. This latest addition is part of Symplify's commitment to enabling seamless communication through powerful omnichannel capabilities.
The new Instant Messaging service is designed to support business growth by facilitating fluid customer communication. It will be accessible from a single login and on a single platform, ensuring a seamless integration into current communication strategies.
Christoffer Feldt-Sørensen, the Head of Sales at Symplify, registered as such, explained, "Our Instant Messaging service is a core value of Symplify's journey. It's an essential part of our 360° engagement strategy, aimed at providing businesses with a comprehensive communication solution."
The Instant Messaging channel is designed to encompass multiple messaging services in the future. WhatsApp and Messenger are set to be integrated into the service shortly, following the initial release of Telegram. The service will be available across all sending modules, further enhancing its versatility.
Symplify's CRM ecosystem, which includes SMS, App Push, Email, Print mediums, and now Instant Messaging, is focused on omnichannel communications. This approach allows businesses to engage with their customers through their preferred communication channels, fostering a more personalised and effective communication experience.
"We're excited about the potential of our new Instant Messaging service," said Feldt-Sørensen. "It's a significant step forward in our mission to provide businesses with the tools they need to grow and thrive in today's fast-paced digital world."
With the introduction of Instant Messaging, Symplify continues to push the boundaries of what's possible in the realm of communication and engagement. Businesses can look forward to a more integrated, efficient, and effective communication experience with Symplify's latest offering.
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