Elevator maintenance issues in Lisbon have received multiple complaints from Carris staff

Trade union head, Manuel Leal from Fectrans and STRUP, disclosed that Carris employees have repeatedly flagged the lack of elevator maintenance, with the malfunction of Gloria as a prime example leading to an accident. Leal is urging a comprehensive investigation into the root causes of the...

, and Administrator

2025 September 13 . 5:21 AM

1 min read

Elevator maintenance issues at Carris in Lisbon have been repeatedly raised by employees through... — Elevator maintenance issues at Carris in Lisbon have been repeatedly raised by employees through formal complains.

Elevator maintenance issues in Lisbon have received multiple complaints from Carris staff

In the wake of the recent derailment of the Gloria elevator, operated by Lisbon's municipal company Carris, Manuel Leal, the union representative of Fectrans and STRUP, has expressed concerns about the state of maintenance of the elevators.

Leal believes that the derailment has validated the workers' complaints about the need for regular maintenance. Interestingly, his statement indicates that he holds a positive view of Carris' workshop, suggesting that the quality of maintenance provided by the workshop could have prevented the unfortunate incident.

The union representative is proposing a change in the maintenance policy, advocating for the maintenance of the elevators to return to Carris' workshop. He also suggests a thorough investigation into the causes of the derailment to ensure such an incident does not occur again.

Leal deeply regrets the victims of the derailment and expresses his sympathies to those affected. He believes that with proper maintenance and oversight, the derailment could have been prevented.

The derailment of the Gloria elevator has prompted Leal to advocate for a reevaluation of the outsourcing of maintenance. Prior to outsourcing, the responsible party for the execution of the elevator maintenance for Carris in Lisbon was the internal maintenance team of the company.

Fectrans is the Federation of Trade Unions of Transport and Communications, and STRUP is the Union of Road and Urban Transport Workers of Portugal. Leal, as their representative, is using his position to push for improvements in safety and maintenance standards within the industry.

At this time, there is no information available on the condition of the elevator operator. Carris has yet to release a statement regarding the union's proposals for change.