Facing frequent problems with my GMC Sierra EV, and with promised features missing from my vehicle, I managed to arrange a trade-up for a Sierra 2500 HD Duramax instead.
In a move that highlights the challenges facing the transitioning truck market, Cory Samuell, a long-time GM truck owner, has decided to switch back to a diesel-powered vehicle after experiencing ongoing issues with his GMC Sierra EV Edition 1.
Cory, who previously found his original dealer unable to promptly resolve issues, felt that alternatives were too far to be realistic. His decision to return to a 2024 GMC Sierra 2500 HD Duramax offers him better towing confidence, longer range between stops, and the familiarity of a platform that's been in production for decades.
Cory shared his story in the "GMC Sierra EV Group" on Facebook, explaining his reasons for the move. His post drew reactions from owners who could relate and those who had quite the opposite experience. Andy Rooh, for instance, shared his struggles with a 2500 Duramax, including clunky steering, squeaky brakes, and Def issues.
The move from EV to diesel isn't about abandoning electric vehicles as a concept but about the execution of the Sierra EV. Cory's frustrations stemmed from adverts featuring unenabled features, service center struggles, and software shortfalls. This issue seems to be a theme even in GM's gas and diesel lineup, with customers voicing concerns about recalls, delays, and patch-style fixes.
However, not all stories are negative. James Seeliger, another GM truck owner, offered a refreshing counterpoint, stating that his 2025 GMC Sierra EV has been great after 11,500 miles with no issues. Nick Felix, who still owns an Edition 1, has faced his share of challenges, with his truck spending four times in the shop in the last five months.
For truck owners who depend on capability more than novelty, this could be a move towards reliability. EVs shine in stable, local use but may not consistently prove reliability for heavy-duty needs like towing. Stories of lifelong GM truck owners who walk away from the company are becoming increasingly important, and for some, returning to a diesel vehicle might just be the answer.
Software promises are only as good as the people and systems behind them. As the truck market continues to evolve, it's evident that addressing these concerns is crucial for maintaining customer loyalty.
