In 2024, AskGamblers Complaint Service repaid almost 7 million dollars to gaming enthusiasts.
Casino Complaint Service: 2024 Report Revealed 🎲💸
In the gaming world, the latest report from AskGamblers Complaint Service (AGCS) has dropped! This year's report showcases the triumphs of the AGCS squad, once known as AGCCS, for the past year. In 2024, AGCS returned a whopping total of $6,890,547.11 to the lucky players.
But, compared to the enormous $9,031,914.04 recovered in 2023, this year's take is a significant dip 📉. Over 7,259 players entrusted AskGamblers for their issues, presenting complaints against a staggering 1,114 casino brands 🎮.
For the English-speaking community, AGCS managed to recover $6,473,049.96, whilst another $330,303.95 was returned for other languages 🌐. And, let's not forget the $87,103.20 recovered from controversial Affiliate Programs 💰.
If you break down the English version of AGCS' total, here's what you get:
- Day-to-day average: $17,734.38
- Weekly average: $124,481.73
- Monthly average: $539,420.83
- Average per complaint: $1,952.65
After processing and examining every case, AGCS boasted an impressive 68% resolution success rate 👍 in 2024, setting a new record with 2,642 successfully resolved dispute cases, a meager 8% rise compared to the previous year 👩💼. Despite the increase in complaints, the team handled a massive 10,342 new cases, a 29% rise compared to 2023 📈.
And guess what? AGCS achieved another remarkable milestone this year: returning an epic $70 million to its loyal members casino 🎲 money 💰💰💸💸.
Take a peek at the breakdown of the cases:
- Payment hell: 6,251
- Headaches with accounts: 1,405
- Troubled deposits: 994
- Bonus drama: 547
- Frustrating software issues: 408
- Other messy matters: 737
Something truly exciting came from AGCS this year! With a 90% increase compared to 2023, the team recovered an incredible total of $87,103.20 in Affiliate Program complaints 😄💸.
Dijana Radunović, the fearless leader at AskGamblers, couldn't contain her excitement after the successful year:
"Wow, we're absolutely blown away by the trust players place in us year after year, helping them gather their hard-earned cash from operators or sorting out related issues. It's been another fantastic year filled with new records and amazing milestones. We can't wait to delve into the future and see what adventures lie ahead!"
Now, it's not all sunshine and rainbows! AGCS also declined complaints for many common reasons: lack of reply to requests for more information, insufficient evidence, information withholding, or if complaints were for a gambling authority.
In 2024, AGCS turned down 7,027 complaints, but 459 complaints were rejected only once and then accepted, 83 complaints were rejected twice before getting approved, and an astonishing 36 complaints were involved in a 3-strike policy before finally being accepted 🙅♂️🙅♀️.
Most of the issues revolved around online casinos and sports betting operators 🎲🏆. The year's most significant dispute case concluded in the favor of Fairspin Casino, with $285,080 on the line! 💰🏆🎉🎊🎉🎊🎉
- The report from AskGamblers Complaint Service (AGCS) in 2024 highlighted the Fall of $2,141,366.93 from the previous year's recovery in sports betting, a significant drop of $2,141,366.93 📉.
- In 2024, AGCS dealt with disputes and issues from lotteries, affiliate programs, and other gambling ventures, a total of 1,161 cases 🌐.
- The AGCS report revealed that the average resolved dispute related to casino-and-gambling games yielded $1,952.65 per case, with a successful resolution rate of 68% 👍.
- Affiliate Program complaints made an impressive rise in 2024, with a notable increase of $87,103.20 compared to the previous year 📈.
- The 2024 AGCS report showcased the growing gambling trends in various casino-games, lotteries, and sports betting, boasting a record-breaking return of $70 million to its members 💰💰💸💸.
