Interview Questions for Jennifer McGlone, Co-Founder and President of LawChamps
LawChamps, a legal technology startup based in San Francisco, is making waves in the industry by promoting access to lawyers for individuals, families, entrepreneurs, and small business owners. Founded in 2020 by Thomas Karr and Andreas Müller, the company aims to create more attorney-client relationships and support those relationships in a digital era.
At the heart of LawChamps is an algorithm that matches users with qualified lawyers in their region based on the lawyers' experience and expertise. This innovative approach has proven beneficial, particularly during the COVID-19 pandemic, when an increase in calls to LawChamps was observed, with questions related to changes in parent visitation schedules, eviction moratoriums, and rights as essential workers.
The founders' vision has resonated with the public, as organic traffic to LawChamps' website and blog increased by 1,200 percent in 2020. Recognising the importance of an online presence, LawChamps helps solo and small firm attorneys grow their practices by offering online profiles and a website builder.
Before joining LawChamps, Jennifer McGlone was an attorney in private practice for twenty years. Now, as the co-founder, president, and chief legal officer of the company, McGlone continues to advocate for those who need legal assistance. She observed many people trying to handle their legal problems alone, even in court, and saw the potential for technology to bridge this gap.
In addition to its core service, LawChamps launched a public-service and legal education initiative. This includes a resources directory, hundreds of articles on the Legal Insights Blog, and legal meet-ups, providing concrete, action-oriented information to the public.
Legaltech, the term encompassing the use of technology and software within the legal industry, is a field that LawChamps is proud to be a part of. The company is not just about providing research tools to lawyers or offering on-demand legal forms for individuals; it is about supporting the traditional attorney-client relationship by helping more people find qualified, trusted, and experienced lawyers when they need them.
As legal care becomes increasingly recognised as a form of self-care, similar to having a dentist for your teeth, a doctor for your health, and an accountant for your taxes, LawChamps is at the forefront of this evolution. Working with a lawyer is crucial, especially in matters such as evictions, where statistics show that 96 percent of tenants who receive an eviction notice win or settle their cases when they are fully represented by a lawyer, compared to only 62 percent without legal services.
In a world where approximately 50 percent of solo and small firm attorneys do not have websites, LawChamps is filling a much-needed gap. Online searches are the number one way people search for lawyers and legal advice, and LawChamps is dedicated to ensuring that qualified lawyers are easily accessible to those who need them.
