Long-Term Website Maintenance Alliance with SiteCare at KOTA: Continuous Collaboration Maintained
KOTA's SiteCare: Ongoing Website Maintenance and Support
In the heart of Clerkenwell, London, KOTA - a Creative Digital Agency - specialises in crafting beautiful and high-performing websites. With a team of expert designers, developers, and strategists, KOTA has established a reputation for delivering exceptional web design, development, branding, and digital marketing solutions.
One of KOTA's unique offerings is SiteCare, their website management package. Subscribing to SiteCare ensures that your website is not only secure but also continuously optimised for performance.
SiteCare includes a pool of monthly development hours for small website tweaks, providing the flexibility to make changes as needed. This is particularly useful for making updates, adjustments, or improvements to keep your website fresh and up-to-date.
In the event of website downtime, Pingdom, a reliable tool, is utilised to alert KOTA's team immediately. They promptly address the issue to minimise any disruption to your online presence.
Regular speed optimisation and manual checks are performed twice a month as part of SiteCare, ensuring your website runs smoothly and quickly. Additionally, SiteCare takes care of WordPress and plugin updates, as well as new browser and device fixes for optimal website performance.
Priority support is another benefit of SiteCare. A dedicated account manager is assigned to handle your issues, ensuring that they are logged, scheduled, and addressed as a priority. Regular updates on the status of these issues are communicated until completion.
Unused development hours can roll over for a three-month period, providing additional flexibility for larger projects or more extensive tweaks. Any substantial tweaks above the two hours per month will be quoted at a reduced hourly rate.
KOTA partners with WPEngine for secure and optimised hosting, and your SiteCare-managed website is hosted on optimised servers and in a code repository for maximum efficiency.
The company's portfolio showcases the number of websites they support daily, demonstrating their commitment to maintaining and enhancing digital properties for their clients. With SiteCare, you can rest assured that your website is in capable hands.
