Miscommunication Blunders: 9 Instances and Strategies to Rectify Them

Inefficiencies in Communication: Nine Common Problems and Solutions

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2025 September 11 . 4:54 PM

2 min read

Miscommunication Hurdles: 9 Instances and Solutions

Miscommunication Blunders: 9 Instances and Strategies to Rectify Them

In the realm of communication, words are not always the most powerful tool. According to Professor Albert Mehrabian, emeritus of psychology at UCLA, body language and tone of voice account for a significant portion of our messages.

Professor Mehrabian asserts that body language makes up a staggering 55% of our communication, while the tone of our voice accounts for 38%. This means that our gestures, facial expressions, and posture can often speak louder than our words.

For instance, crossing one's arms can communicate an entirely different message, even if the words are sweet and consoling. On the other hand, leaning forward and touching someone on the shoulder can convey a message of empathy and attentiveness. Leaning back in a chair, however, can convey a message of defensiveness or disinterest.

But words do matter too. Speaking loudly or quickly can lead to a defensive response, while speaking slowly and deliberately can lead to a deeper understanding in a conversation. However, bringing up past issues in a conversation can set a defensive tone and hinder effective communication.

Effective communication involves two people sharing their feelings openly and honestly. It resists the temptation to blame someone else for one's feelings, and it happens without an agenda. Honest and open dialogue is essential for fostering trust and building strong relationships.

However, it is not appropriate to question another person's perception, even if you think their feelings do not make sense or are untrue. Attaching judgment to another person's feelings can shut down a conversation and close the door to honest dialogue. Ignoring the other person during a conversation, whether blatantly or subtly, undermines active listening. Interrupting the other person during a conversation also undermines their efforts at communication.

People, places, and things can trigger feelings, but they do not cause them. Individuals should always take accountability for the way they feel. It is not necessary to defend one's feelings during a conversation, as feelings are neither right nor wrong.

In conclusion, effective communication is a delicate balance of words, tone, and body language. By being aware of the non-verbal cues we send and receive, we can strive to improve our communication skills and build stronger, more meaningful relationships.