Munich's ICE train remains in lockdown; another train evacuated for a swap operation
In an unexpected turn of events, a long-distance train journey from Munich to Hamburg was disrupted due to a breakdown on the tracks. The ICE 704, carrying nearly 300 passengers, encountered an air conditioning failure between Würzburg and Fulda, causing it to stop in the Spessart region.
Deutsche Bahn swiftly responded by providing another ICE train, the ICE 502, at Würzburg station to transport the stranded passengers. This marked the start of a "train swap" operation that lasted from the afternoon until the evening.
The passengers of the ICE 704 had to disembark at Würzburg station and board the replacement train. Another long-distance train was also evacuated at Würzburg station to collect the stranded passengers.
The railway spokesperson reported the clearance of both the ICE 704 and the replacement ICE 502 at Würzburg station. However, the exact number of passengers who had to leave the second evacuated train was not disclosed.
Deutsche Bahn apologised to the passengers for the inconvenience caused and asked for understanding regarding the delays in operations. The company also confirmed that the breakdown is likely due to a malfunction in the air conditioning system.
In accordance with the relevant passenger rights regulations, affected passengers are entitled to compensation and assistance during the delay. The incident serves as a reminder of the challenges that can arise in rail travel, and Deutsche Bahn's quick response demonstrates their commitment to passenger safety and comfort.
