Passengers' Rights Are Privileged
Ryanair passengers experiencing cancellations and delays due to ongoing strikes in the UK should be aware of their rights, as outlined by the European Court of Justice.
In a ruling from April 2018, the Court stated that unannounced airline staff strikes do not exempt airlines from their obligation to pay compensation. However, extraordinary circumstances such as bad weather or medical emergencies can exempt the operating airline from the compensation obligation.
If your flight is cancelled with less than 14 days' notice, you may be eligible for compensation. The amount can vary depending on the length of the flight and the actual delay at the destination, with passengers potentially receiving up to 600 euros per person for cancellations. For delays over two hours on flights over 1,500 kilometers, the airline must provide passengers with meals and drinks at the airport and allow them to make two phone calls or send two faxes or emails.
In cases of extended delays, airlines are also required to provide accommodation and transportation. For delays over five hours, the airline is required to refund the full ticket price if passengers choose not to take an alternative flight.
It's important to note that the ruling applies to flights within the European Union and not just Ryanair. Passengers should monitor the situation and check their flight status regularly. They should also check the specific terms and conditions of their flight for more details about compensation eligibility.
For those needing assistance in enforcing their rights, AirHelp offers support and, if necessary, takes legal action on behalf of passengers.
Despite the lack of a specific union or named group for the UK Ryanair pilots involved in the strike, passengers can claim these services and compensation from the airline. It's essential to be proactive and assert your rights to ensure a smoother travel experience during this challenging time.
