Potential Vulnerability in System Security Could Lead to Data Exposure
In the ever-evolving landscape of digital threats, Fred Beans Automotive Group, a 50-year-old establishment operating 30 dealerships in Pennsylvania and New Jersey, has taken significant strides to fortify its cybersecurity defenses.
The automotive group, which also includes eight collision centers, two lube operations, and one of the nation's largest distribution centers, has made data protection a top priority. This commitment is evident in their meticulous handling of sensitive customer data, such as driver's licenses and credit applications.
At the heart of their cybersecurity strategy is a dedicated committee that employs short video tutorials for employee training. These tutorials aim to equip staff with the knowledge necessary to recognise and avoid potential cyber threats, particularly phishing attempts.
Employees who open a test phishing email are automatically enrolled in the cybersecurity training program, and their managers and the IT department are notified. Those who fail the training are sent to remedial sessions to ensure everyone is up-to-date and vigilant against these digital dangers.
Fred Beans Automotive Group's proactive approach to cybersecurity has paid off. Beth Beans Gilbert, the vice president of the group, has experienced improved sleep due to the enhanced protection measures. She credits this peace of mind to the assertive measures taken to protect the business against cyber attacks.
The group's cybersecurity provider, Rightstar, Inc., based in Reston, VA, plays a crucial role in this protective shield. Rightstar supports Fred Beans Automotive Group in Pennsylvania and New Jersey, safeguarding their systems against cyberattacks.
The client base of Helion Technologies, another key player in this cybersecurity story, is exclusively comprised of car dealers. Helion Technologies provides data protection services to Fred Beans Auto Group, including system tests, assessments, and addressing weaknesses and irregularities. Eric Nachbahr, president and founder of Helion Technologies, is praised by Beth Beans Gilbert for his expertise in cybersecurity.
Beth Beans Gilbert advises other dealers to prioritise data protection, ensure entire team buy-in, and have regular training and a Helion-like monitoring system and response plan. This advice comes in the wake of a successful hack attack on CDK Global last June, which Fred Beans Automotive Group weathered by maintaining sales and service operations non-digitally and using alternative systems like VIN Solutions for their CRM.
In the end, the cybersecurity strategies employed by Fred Beans Automotive Group serve as a testament to the importance of proactive measures in the face of digital threats. Cyber-attackers, much like invading military forces, employ tactics that require assertive protection and the same principles of armed conflict. By staying vigilant and well-equipped, businesses like Fred Beans Automotive Group can successfully withstand these digital assaults.
