Project S.A.R.A.H.: Innovative Undertaking Primed for Creation, a Robot Designed for Advanced Household and Workplace Assistance
The World Health Organization (WHO) has developed an AI assistant named Sarah, or Project S.A.R.A.H., to provide accessible, reliable, and actionable health information. This assistant can discuss various health topics such as tobacco cessation, mental health, healthy lifestyles, alcohol consumption, and healthy nutrition.
Sarah scans millions of documents and WHO materials to provide concise and accurate summary answers, saving individuals hours of effort sifting through complex health guidelines. The WHO aims to be a global leader in guiding how AI can support public health and is considering licensing Project S.A.R.A.H. to public health organizations around the world. However, they face challenges in funding, expanding Sarah's language capabilities, addressing misinformation and disinformation, and further training and adjusting the AI engine.
Funding for Sarah comes from a mix of governments, academic institutions, and private institutions, with partnerships from organizations like Amazon Web Services, Google, George Washington University, and the government of Qatar. Over 85% of respondents in user surveys say that Sarah is good or excellent at helping them answer their health queries.
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The WHO measures the impact of Sarah through downloads of manuals, user surveys, and interactions with people on major websites. In the most recent six-month period, there were 200,000 visits to the Sarah landing page, leading to 70,000 conversations. Public health organizations such as the WHO, various national public health agencies, and NGOs involved in harm reduction and emergency response could potentially cooperate with or license the S.A.R.A.H. project to adapt it for their own use.
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