Service interruption: Temporary inaccessibility of telephone exchange due to elevated sickness levels
The city of Bergisch Gladbach is currently experiencing a temporary situation where its switchboard for citizen inquiries is unavailable. This unavailability extends until the beginning of the next week, marking the 35th calendar week as the last week affected.
Despite the switchboard's unavailability, the city has maintained alternative means for citizen contact and has published contact information for urgent matters on its homepage. Many colleagues' numbers for citizen inquiries are available for those requiring immediate assistance.
In urgent cases, citizens can directly contact the published departments in Bergisch Gladbach. The city's homepage remains a resource for finding contact information for non-urgent matters during the 35th calendar week.
It is important to note that the city has not announced any changes to its usual contact methods beyond the 35th calendar week. The switchboard will have a functional staff again at the start of the next week, and the return of its services will not affect the availability of departmental contacts on the city's homepage.
The current situation in Bergisch Gladbach does not require urgent citizen contact beyond the 35th calendar week. However, the city has provided a timeline for the return of its switchboard services, ensuring continuity of communication for its citizens.
The city's homepage has proven to be a valuable resource during the unavailability of the switchboard, making it easier for citizens to find the contact information they need. The search results do not provide information about the name of the head or service manager responsible for the restoration of the city connection point (Stadtverbindungsstelle) in Bergisch Gladbach, nor about the expected date when the site will be operational again.
In summary, while the switchboard in Bergisch Gladbach is currently unavailable during the 35th calendar week, citizens can still contact specific persons for urgent matters and find contact information for non-urgent matters on the city's homepage. The switchboard is expected to be staffed again at the beginning of the next week.
