Telephone service temporarily out due to illness at exchange center
The city of Bergisch Gladbach has ensured that citizens can still reach various city departments, even though the switchboard is currently unavailable due to a high level of illness. The city's homepage has become a valuable resource, providing alternative contact methods for citizens' concerns during the 35th calendar week.
Citizens in Bergisch Gladbach can find contact information for several city departments on the homepage. This information is relevant for both urgent and non-urgent cases. In urgent situations, citizens can directly contact the published departments. For non-urgent matters, citizens can still use the provided contact methods.
The city has not announced any changes to the published contact numbers for citizens' concerns. Many colleagues' numbers have been published for citizens to use during this transition period. The city has also made it clear that alternative contact methods will remain available after the 35th calendar week.
The city has not specified which departments will be staffed first at the beginning of the next week, nor has it provided an exact date for when the switchboard will be fully operational again. However, the city has assured citizens that the switchboard will be staffed again at the start of the next week.
The city has not provided information about the cause of the high level of illness affecting the switchboard. Despite this, the city's homepage continues to provide contact information for various city departments, ensuring that citizens can still address their concerns effectively.
In summary, while the switchboard in Bergisch Gladbach is temporarily unavailable, citizens can still reach various city departments through the published contact methods on the city's homepage. The city has made alternative contact methods available during the 35th calendar week and beyond, and the switchboard is expected to be operational again at the start of the next week.
