Troubleshooting Missing TikTok Bookmark Button Issue on iPhone and Android Devices
In recent times, some TikTok users have reported a problem with the bookmark icon disappearing from their app. This article provides a step-by-step guide to help you resolve this issue.
Firstly, ensure that you are using the latest version of TikTok. An outdated app version can cause various issues, including the disappearance of the bookmark icon. Update the app by visiting the App Store (for iOS devices) or Google Play Store (for Android devices).
If updating the app does not resolve the issue, try performing a hard reset of the TikTok app. Uninstall the app, re-download the latest version, and reinstall it on your device. This process can help clear any corrupt files that may be causing the problem.
Another potential cause of the issue could be a problem with your device's operating system. Updating your device's OS will install the latest fixes and optimizations, which may resolve any issues caused by an outdated OS version.
Force closing and restarting the TikTok app can also help clear any cached data that could be causing the bookmark failure. To do this, swipe up from the bottom of your screen (iPhone) or press the recent apps button (Android), find TikTok, and swipe it up to close the app. Then, reopen TikTok.
Problems with TikTok's connection to your account could also prevent the bookmark option from loading properly. Try toggling airplane mode on and off on your device to force it to reconnect to TikTok's servers.
If the problem persists, consider logging out and back into your TikTok account. This action resets the connection, which could force the bookmark feature to reload properly. On Android devices, logging out and back in can also reload the account info, showing the bookmark option if it's a user session issue.
If none of these steps resolve the issue, clear the TikTok app's cached data and login information. On both iOS and Android devices, this can be done by going to the settings, finding TikTok, and selecting 'Clear Cache' or 'Clear Data'.
If the bookmark issue continues after trying all troubleshooting steps, contact TikTok's customer support team. They can provide specialized troubleshooting tips or escalate the problem internally.
It's worth noting that the most current version of the TikTok app that supports the bookmarks feature is not explicitly specified in the search results. However, the bookmarks or folder organization features are generally available in recent updates, so ensuring you have the latest TikTok app version from early 2025 or later will likely include the bookmarks feature.
Lastly, remember that a software glitch in TikTok can make the bookmark fail to display properly. In such cases, patience and persistence in troubleshooting are key. After following these steps, users should be able to save TikTok videos to bookmark again.
